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  • Writer's pictureCharlotte Howard-Jones

HR, Wellbeing and Operations Manager

Updated: Mar 3, 2022

We have a great new client, looking for a professional, people-focussed and experienced HR, Well-being and Operations Manager to join the team of one of the leading trade organizations in the UK.

This role is newly created and will be a crucial role in the wider team, bringing HR experience in-house, as well as focusing on well-being and diversity issues for the staff across the company.

Additionally, the post holder will hold a central role in operations and facilities across the business, working with a range of colleagues to ensure the smooth running of the building and logistics.

Regular Responsibilities:


  • Acting as a key point of contact and support for all staff on HR matters, queries or concerns and wellbeing and liaising with the Executive Directors as required.

  • Supporting the Executive Directors in relation to recruitment including arranging interviews, administering offers and rejections, drafting offer letters and contracts and planning for new starter arrivals.

  • Helping to induct new starters including risk assessments, health and safety training, office training and familiarisation, ID checks.

  • Coordinating staff departures, including termination letters, exit interviews and redundancies, in collaboration with Executive Directors and calling on external HR expertise as required.

  • Administering life insurance policy and working in conjunction with the Finance Director on negotiating such policies.

  • Administering, and communicating with staff in relation to, auto-enrolment pension scheme, and liaising with pension provider in relation to pension clinic provision.

  • Supporting the Executive Directors in relation to probation period management, annual appraisals and bonus scheme assessments with timetabling, feeding in results to payroll.

  • Creating, delivering and maintaining a staff wellbeing strategy to ensure we remain a progressive employer and an attractive place to work.

  • Work to develop and implement a progressive inclusion programme for all staff, ensuring all feel welcome and valued, and working with other staff members to create opportunities to celebrate diversity and difference

  • Supporting Executive Directors in relation to training requests and assessment of training provision.

  • Helping to administer and report into Finance Director from absence and sickness system and supporting Executive Directors in respect of administration of other leave and work pattern requests.

  • Supporting the Finance Director with monthly preparation of payroll.

  • Review ongoing of bonus and appraisal systems to compare to current market standards.

  • Reviewing absence and sickness recording systems and integration with payroll.

  • Ensure employee data recording processes meets best practice.

  • Managing and keeping under review HR policies.

  • From time to time reviewing and assessing additional external HR support provision.

Regular Facilities Operations Management tasks:

  • Accountable for office and facilities management.

  • Coordinating and managing external cleaning service.

  • Arranging regular maintenance and office safety checks including fire alarms, lift, PAC testing, fire safety equipment, CCTV equipment, health and safety risk assessment for building, first aid training and access control system.

  • Coordinating any agreed and budgeted improvements to the office space, fixtures and building.

  • Managing access control system and keys, first-aid training and fire-warden training for staff.

  • Ordering for kitchen and office supplies.

  • Responsibility for managing efficient post and reception functions, including arranging absence cover (and being part of team providing that cover where required) for post-room functions, front door reception and arrangements for meeting rooms.

No day is the same and this is a role like no other!

We are a small boutique firm and due to a high volume of candidates we regret to say that only those successful will be contacted.

Kosmos Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.recruitment and employment business for the supply of temporary workers

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